Terms and Conditions

Use of Platform

insideFPV.com website (‘Website’) is an Internet based content and e-commerce portal headquartered at Surat, Gujarat.

Use of the Website is offered to you conditioned on acceptance without modification of all the terms, conditions and notices contained in these Terms. insideFPV at its sole discretion reserves the right not to accept a User from registering on the Website without assigning any reason thereof.

By merely accessing or using the Site, you are acknowledging, without limitation or qualification, to be bound by these Terms of Use and the Polices, whether you have read the same or not. ACCESSING, BROWSING OR OTHERWISE USING THE SITE INDICATES YOUR UNCONDITIONAL AGREEMENT TO ALL THE TERMS AND CONDITIONS IN THIS AGREEMENT, SO PLEASE READ THIS AGREEMENT CAREFULLY BEFORE PROCEEDING. If you do not agree to any of the terms enumerated in the Terms of Use or the Policies, please do not use the Site. You are responsible to ensure that your access to this Site and material available on or through it are legal in each jurisdiction, in or through which you access or view the Site or such material.

By using the services of insideFPV, you agree to be bound by the Terms & Conditions. Company reserves the unilateral right to change the particulars contained in the Terms of Use or the Policies from time to time and at any time, without notice to its users and in its sole discretion. If the Company decides to change the Terms of Use or Policies. Any change or modification to the Terms of Use and the Policies will be effective immediately from the date of such upload of the Terms of Use and Policies on the Site. Your continued use of the Site following the modifications to the Terms of Use and Policies constitutes your acceptance of the modified Terms of Use and Policies whether or not you have read them. For this reason, you should frequently review these Terms of Use, our Guidelines and Rules and any other applicable policies, to understand the terms and conditions that apply to your use of the Site. 

FPV Drone Rules & Regulations

Drones, also known as Unmanned Aerial Vehicles (UAVs), are legal to operate in India. India’s Civil Ministry Aviation in 2022 passed drone rules (amended) which states that remote pilot certificates will not be required for flying small to medium size drones of up to 2kg in weight for non-commercial purposes.

insideFPV’s Plug and Fly Drone falls into the Micro Drone category (Greater than 250 gram and less than or equal to 2 kilogram in weight) hence complying with the DGCA Drone Rules of India.

It is your responsibility to ensure that the use of products you purchase from insideFPV meet the requirements imposed by your government’s rules and regulations. InsideFPV is not held responsible for your actions under any circumstance, including but not limited to if you use products purchased from insideFPV in violation of your government’s regulations. We sell our products with no claims for suitability or legality of operation whatsoever.

Warning Notice

You acknowledge that you fully understand the inherent danger involved when operating multi-rotor and other model aircraft or vehicles. Spinning propellers can cause severe injury. Never work on your models with mounted propellers. Lithium Polymer (LiPo) batteries can be unstable if not used or charged correctly and this can include combustion or spontaneously catching fire. Prevent electrical shock by always working with powered electronic systems safely de-energized. Never short the electrical leads, reverse the leads or place the leads on your body at any time.

Warranty and Liability

insideFPV provides one drone crash warranty on Plug and Fly FPV Drone kits (Analog and Digital) only for a month which includes the repairs  from the date of drone delivered to the customer. No warranty is provided on insideFPV’s BIR drones. The warranty covers free service of the drone under the below mentioned conditions. The customer is liable to pay for any component replacement of the drone. The shipping charges will be borne by InsideFPV.

Except for such repair or replacement, the sale, processing or other handling of this product is without warranty, condition or other liability.

These conditions must be met for warranty service:

  • Products must not be tampered, modified, or been serviced by an unauthorized individual
  • Products must have been used in a normal manner as described in the manual

insideFPV provides no warranty of any kind for any of the equipment it sells or otherwise distributes other than on the drone described above. InsideFPV assumes no liability for any accident, injury, death, loss, damage or destruction of property or other claim related to or resulting from the use or application of any insideFPV provided products. In no event shall InsideFPV be liable for incidental or consequential damages relating to or resulting from the use of this product or any of its parts. Please review the instructions carefully when using the products. You assume all risks for any products purchased or received from insideFPV. We sell our equipment expressly without performance for any use or situation. It is up to the user to ensure that the products safely meet the user’s intended purpose.

Conditions not covered under Warranty

  • Damage caused by operation in bad weather (i.e. strong winds, rain, sand/dust storms, etc.)
  • Damage caused by operating the product in an environment with electromagnetic interference (i.e. in mining areas or close to radio transmission towers, high-voltage wires, substations, etc.)
  • Damage caused by operating the product in an environment suffering from interference from other wireless devices (i.e. transmitter, video-downlink, Wi-Fi signals, etc.)
  • Damage caused by a forced flight when components have aged or been damaged
  • Damage caused by reliability or compatibility issues when using unauthorized third-party parts
  • Damage caused by flying with GPS disabled (if applicable)
  • Damage caused by operating the unit with a low-charged or defective battery
  • Drones defects due to the use of spare parts not supplied in the original packaging
  • Damages caused by the use of the UAV’s Products in an environment with interferences with other wireless accessories
  • Damage caused by an accidental collision or fall, the landing in an inadequate location, a defective installation, a modification of the product, moisture, inadequate temperature, excessive pressure, strong wind, abrupt change of altitude, oxidation, liquid, dust, or sand infiltration, breakage, fall, use of inadequate voltage, loss of connection with the drone
  • Crashes or fire damage caused by non-manufacturing factors, including but not limited to, pilot errors
  • Damage caused by improper setup
  • Damage caused by unauthorized modification or disassembly not in accordance with official instructions or manuals
  • Damage caused by improper installation, incorrect use, or operation not in accordance with official instructions or manuals
  • Damage caused by a non-authorized service provider
  • Damage caused by unauthorized modification of circuits and mismatch or misuse of the battery and charger
  • Damage caused by flights which did not follow instruction manual recommendations

    During Flight of Plug and Fly Drones

    Make sure the following conditions are met:

    • Arm activates >= 5 satellites (only for Advik)
    • Check VTX and radio controller antennas before flying.
    • The direction of the propellers is correct.
    • The video feed is visible in the goggles.

    Warnings While Flying Plug and Fly Drones

    • While connecting the battery, check the polarities of the wires.
    • Always fly in an open area.
    • Check arming and disarming with throttle zero.
    • Disconnect the battery immediately after landing.
    • Always turn on the radio controller and goggles first and turn them off last after flying.
    • Do not let the voltage drop below 15v for 4s and 22v for 6s battery.
    • Angle Mode, which is the self-balancing level mode, is enabled

    Pricing and Offer Information

    While every attempt is made to have accurate information on our website, insideFPV is not liable for any issues that may result from incorrect product details published on the insideFPV website. Please note that specifications and prices may change without prior notice and at the sole discretion of the company. Company reserves all rights to withdraw any ongoing offer and/or promotion without prior notice.

    Payment

    Mode of payment – Payments for the products available on Site may be made in the following ways:

    – UPI, Credit Cards, Debit Cards, Net Banking, Wallets, EMI, e-Gift cards, and reward points.

    – Online payments are instant payment options and recommended to ensure faster processing of your order.

    – Cash On Delivery option is available for limited areas only.

    All online payments are handled by authorized Payment Gateways considering transaction security measures mandated by RBI and other regulatory authorities. insideFPV is not responsible for any breach of information, or inappropriate transactions.

    Warranty and Liability Disclaimers

    Warranty Disclaimer for FPV Components

    All FPV (First Person View) components and parts are sold without warranty coverage from the distributor. Warranty claims, if any, must be directed to the original manufacturer. This policy applies to all transactions, including business-to-business (B2B) purchases. The distributor disclaims all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

    Manufacturer Direct Support Policy

    In accordance with industry standards, customers experiencing defects or malfunctions in FPV components must contact the original manufacturer directly for warranty support. The distributor serves solely as an intermediary and does not provide warranty services or support for manufacturing defects. This policy ensures customers receive appropriate technical support from the entity responsible for product development and quality assurance.

    Refund and Return Policies
    No Refund Policy

    All sales are final upon payment completion. No refunds will be issued under any circumstances once payment has been processed. This policy is strictly enforced for all product categories and order types, reflecting the specialized nature of FPV components and the technical expertise required for proper product selection.

    Credit Note Limitations
    Credit notes will not be provided for standard transactions. This policy aligns with industry practices where the technical nature of FPV components requires customers to have specific knowledge of their requirements before purchase. The finality of sales ensures efficient inventory management and pricing stability.

    Product Specification and Order Accuracy

    Specification Error Policy
    In cases of incorrect specifications or delivery of incorrect products, refunds will not be provided. Credit notes may be issued at the company's sole discretion for such instances. This policy recognizes that FPV components require precise technical specifications, and customers are responsible for verifying compatibility before purchase.

    Order Verification Responsibility

    Customers are responsible for verifying product specifications, compatibility, and order accuracy before confirming purchases. Technical support for product selection is available during the pre-purchase phase, but post-purchase modifications or corrections are not supported through refunds.

    Sample and Testing Products
    Sample Product Policy

    Sample products are not provided free of charge. Payment is required for all sample orders, reflecting the cost of inventory and logistics associated with sample distribution. Sample charges may be adjusted against subsequent bulk orders at the company's discretion, providing flexibility for customers planning larger purchases.

    Testing and Evaluation Terms

    All sample products are sold under the same terms as regular inventory. Customers purchasing samples for evaluation purposes must understand that these transactions are final and subject to the same no-refund policy. This approach ensures fair treatment of all customers while maintaining operational efficiency.

    Payment and Financial Terms
    Final Sale Policy

    All payments are non-refundable once processed. This policy is strictly enforced for all product categories and order types, ensuring business continuity and inventory management efficiency. Payment processing costs and administrative expenses make refund processing economically unfeasible for specialized technical products.

    Payment Processing Finality

    Once payment authorization is completed, the transaction is considered final and binding. This policy protects both the business and customers by ensuring clear transaction boundaries and preventing disputes over completed sales. Customers are advised to carefully review their orders before completing payment processing.

    Credit and Account Management
    Credit Facility Limitations

    Credit amounts and store credits are not applicable for FPV/drone segment products. Credit facilities may be available for other product categories but are specifically excluded for all FPV and drone-related components. This exclusion reflects the specialized nature of these products and their rapid technological evolution.

    Segment-Specific Policies

    The restriction on credit facilities for FPV products acknowledges the unique challenges of this market segment, including rapid product obsolescence, technical complexity, and specialized customer requirements. Other product categories may have different credit policies based on their specific market characteristics.

    Legal and Compliance Considerations

    Limitation of Liability

    The company's liability is limited to the purchase price of the products sold. Under no circumstances shall the company be liable for indirect, incidental, consequential, or punitive damages arising from the use or inability to use the products. This limitation applies regardless of the legal theory under which such claim may be brought.

    Disclaimer of Warranties

    Products are sold "as is" without warranty of any kind. The company makes no representations or warranties regarding the quality, suitability, or fitness for any particular purpose of the products sold. Customers acknowledge that they have relied on no warranties other than those expressly stated in these terms.